Repeat Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • Using your NHS account (through the NHS website or in the NHS App)

Your NHS account shows you all your repeat medicine, dosage, and you can choose the ones you need.

You can also:

  • Bring the paper form to the surgery during opening hours.

Housebound and vulnerable patients can order over the phone with the surgery.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from we call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the app or website where you order repeat prescriptions
  • At the surgery
  • At any pharmacy, that accepts repeat prescriptions.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions. Go to Medicines A to Z (

If you would like to speak to someone at the surgery about your prescription:

  • Phone us after 10am and ask to speak to Reception (Monday to Friday).

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it to the surgery when you visit us next. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice and treatment (without the need to contact our surgery to get a prescription) for minor illnesses such as:

  • Sore throat
  • Earache
  • Sinusitis
  • Impetigo
  • Shingles
  • Infected insect bites
  • Uncomplicated urinary tract infections (UTIs) in women under 65.

They can also advise on medicine that you can buy without a prescription to help with aches and pains, coughs, colds and hayfever. Find a pharmacy (

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.